The Care and Social Services Inspectorate Wales (CSSIW) registers and inspects a wide range of care services including childcare services for children under 8 years of age provided by childminders, nurseries, playgroups, creche facilities, out of school / holiday clubs and playschemes.
Childcare providers need to meet National Minimum Standards and Regulations in order to become registered and to maintain those standards at all times when operating. The main aims of registration are to promote quality and to protect children, ensuring that they are cared for in safe and suitable surroundings.
Parents/carers can contact the CSSIW if they have any concerns about a childcare provider and they will investigate complaints that may indicate that the National Minimum Standards and requirements are not being met.
Contact CSSIW South East Wales office on 03000 628757 or visit the CSSIW website.