Useful Links

Torfaen Family Information Service is not responsible for the content of external websites. Links are for information purposes only. A link does not imply an endorsement of the linked site or its contents.

Please click on the name of the organisation to visit their website.

The recently launched Youth Information Service website provides information on youth support services available for young people aged 11-25 in Torfaen: - Worried about bullying? Torfaen Council has launched a website with information and advice for children, young people, parents, carers and professionals. The website gives advice on how to identify bullying and where to get help.

Welsh Government participation portal for children and young people to find support and to have their say in decisions that affect them.

Counselling Directory

Blaenau Gwent Family Information Service

Monmouthshire Family Information Service

Newport Family Information Service

Care and Social Services Inspectorate for Wales (CSSIW)
For childcare inspection reports, for details on how to register as a childminder, and details of the national approval scheme for home based childcarers, such as nannies.

The Welsh Government

HM Revenue & Customs Childcare Indicator - An online calculator to establish whether childcare vouchers or working tax credit would be more beneficial in paying for childcare.

Clybiau Plant Cymru Kids' Clubs - an organisation that helps set up, develop and support out of school childcare clubs.
Contact 02920 741 000.

Wales Pre-School Providers Association

Mudiad Meithrin

Professional Association For Childcare And Early Years (PACEY Cymru)

National Day Nurseries Association


Clic Online - a national organisation giving information and advice for 11-25 year olds, broken down into areas.

Twf - 2 Languages from Day 1 - Gives advice to parents regarding raising their children bilingually.

New Deal for Lone Parents

Community Legal Advice - people who live on a low income or benefits can call 0845 3454345 for free advice about debt, education, benefits and tax credits, employment and housing problems.
Find a local solicitor or advice service for a range of legal problems.
Find out if you are eligible for legal aid using our calculator.
View or print legal information leaflets.

Meic confidential and free helpline for children and young people in Wales from Welsh Government. Help with a range of issues from family/friend problems, housing issues, bullying, health and work worries, where to go for help in your area or as a place to go to get something off your chest. Open 24hrs, 7 days a week in Welsh or English.

Children's Rights in Wales - on the United Nations Convention on the Rights of the Child.

Housing Debt Helpline Wales - offers support to individuals and families who are finding it difficult to meet their mortgage or rental payments. The Service provides free, independent, confidential and expert advice on housing related debt. 8.00am to 8.00pm Monday to Friday.

NSPCC - information on bullying, coping with exams, child protection, online safety and much more.

Grandparents Plus Keep Families Together campaign for more support for family, friends and carers from local authorities and other service providers. The campaign also calls for children who cannot live with their parents to be placed with wider family and friends wherever possible instead of taken into care or put up for adoption.

Young Minds - information on mental health issues.

Kidscape - information on bullying.

Childnet - informaton and resources for parents on cyber-bullying and internet safety, including awareness of social networking.

It's Not Your Fault - information on family break-up from NCH.

Llamau Family Mediation - Free and confidential service for parents and teenagers in South Wales experiencing problems at home.

Bereavement Care - information on bereavement from Cruse Bereavement Care.

Contact a Family - for families with disabled children - information on all aspects of special needs and disability. This website leads to a wealth of other useful websites and organisations.

Snap Cymru - charity that offers information and support to families of children and young people who have special educational needs.

Learning Disability Wales - Advice and guidance for children and adults with learning disabilites.

Estyn - view inspection reports for Nursery, Primary and Secondary Schools, Special Schools, Pupil Referral Units, Independent Schools and Further Education in Torfaen.


Torfaen Youth Service

Careers Wales

Coleg Gwent

Student Finance Wales

Financial Help With Childcare

Council Tax Benefits and Help With Childcare Costs

The information in the following websites is aimed directly at PARENTS and can provide useful links to further sources of information:

Childnet International - Keeping children safe online

Family Lives (formerly Parentline Plus)

Children In Wales

A Working Mum

Parent Channel TV

The information in the following websites provides useful guidance about HOME AND ROAD SAFETY: Child Safety Week is the Child Accident Prevention Trustís annual flagship community education campaign. Information and advice for parents and practitioners. Information and advice for parents and practitioners, good source for external links, Child Accident Prevention network information. - Information and advice for parents and practitioners, including free downloadable factsheets, publications and leaflets. Also good information on Child Safety Week. - Provides a limited amount of home safety advice, but does include a free printable home safety quiz in both Welsh and English. - Information on the Choosing and Using of Child Car Seats. This link explains about the law and how to ensure that children are carried more safely in cars. - An interactive website aimed at younger children, but also has information for parents, teachers and practitioners.

Free Smoke Alarms and Fire Safety Check - Fire services across Wales offer a free fire risk assessment for all homes. Where appropriate, they supply and fit smoke alarms free of charge. Families can self refer to this scheme and should contact: 0800 169 1234. Community Fire safety officers will also come and talk to community groups about reducing the risk of fire. All of these services are free.

Useful HEALTH information for parents can be found on:

SureStart Maternity Grant - £500 to help towards the costs of having a child

Children First

NHS Direct

Eatwell - information on healthy eating.

Age Cymru - for free information booklets on e.g. Pension Credit and The Winter Fuel Payment.

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